Refugee Services

Welcoming the Stranger

We work alongside and support clients throughout their journey and provide newly arrived individuals and families with services and opportunities to reach their full potential here in the United States.

Our Services

Refugee Cash Assistance (RCA)

From the client’s date of eligibility, program participants may receive 4 months of RCA to help meet their most basic needs, such as food, shelter, and transportation. RCA is linked to programming that provides family self-sufficiency planning and employment services to help clients assess their needs, plan how to meet these needs, and immediately find and maintain employment.

Refugee Medical Assistance (RMA)

From the client’s date of eligibility, program participants may receive 4 months of RMA to cover their medical needs. RMA provides the same health insurance coverage as Medicaid.

Employment Services

A program based on assisting clients gain economic independence through employment, vocational training, skills recertification and development as well as maintaining employment, preferably within their first year here in the United States however may be available for up to 5 years from the date of eligibility.

Education Services

Education services and English language instruction is provided to clients in person as well as virtually with the aim of assisting clients to reach economic independence here in the United States and may be available for up to 5 years from the date of eligibility.

Refugee School Impact

School navigators assist refugee families with navigating the U.S. public school system through orientation, tutoring services, parent education on school accommodations and resources available.

Refugee Health Promotions Program (RHP)

Case managers help clients navigate health services, how to apply for healthcare insurance, schedule doctor’s appointments, connect with outside resources, and more. Additionally, experts teach classes that specialize in helping clients understand the American healthcare system so they can become independent in managing not only their health, but also, their family’s health.

Case management services are offered to clients to address a broad range of needs beyond employment and English language instruction in order for individuals to successfully integrate into their communities. Case Management Services address barriers and provide health services, emergency services, cultural adjustment, and orientation as well as assistance with federal and state benefits. Case Management Services may be available for up to 5 years from the date of eligibility.

Program Eligibility

Refugee Services programming is available to Office of Refugee Resettlement (ORR) eligible populations and may be available for up to five years from date of eligibility.

For more information on Unaccompanied Refugee Minor programming, please see Children’s Services.

Need Help from Refugee Services?

If you or your family are seeking support, our team is here to walk alongside you. You can call or email us directly, or submit a request below. We will guide you through the next steps.

📞 Call us at 866-CCD-7500
✉️ Email us at refugeesupport@ccdallas.org
Request an Appointment

If you would like to meet with our team, either individually or as a group, please share the services you are interested in, and we will contact you with the next steps.

General Requests

If you have questions about Refugee Services or are unsure whether you qualify, please complete the form below. We are happy to help determine eligibility and provide guidance.

Be Part of the Welcome

At Catholic Charities Dallas, we welcome the stranger and strive to serve each individual with compassion, integrity, and respect. You can help us continue this work in meaningful ways.

Volunteer

Volunteers play a vital role in supporting newly arrived families as they begin rebuilding their lives. To learn more about opportunities with Refugee Services, visit our Volunteer page or email us at volunteer@ccdallas.org

Donate Needed Items

Many families arrive with very few belongings. You can support them by donating essential household items through our In-Kind Donation page.